Frequently Asked Questions

To place an order, browse our catalog, select the books you want to purchase, add them to your cart, and proceed to checkout. You can review your order before finalizing it. If you have an account, log in first; otherwise, you can check out as a guest.

You can modify or cancel your order within 1 hour of placing it. After that, if the order has been processed, you'll need to contact our customer service team for assistance. Please note that once an order has been shipped, it cannot be canceled.

No, you can check out as a guest without creating an account. However, creating an account offers benefits such as order tracking, faster checkout for future purchases, and access to your order history.

Standard shipping typically takes 3-7 business days. Express shipping is available for 1-3 business days delivery. International shipping may take 7-14 business days, depending on the destination and customs processing.

Once your order ships, you'll receive a confirmation email with a tracking number. You can use this number on our website under "Track Order" or directly on the carrier's website. If you have an account, you can also track your order in your account dashboard.

Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location. Please note that any customs duties or taxes are the responsibility of the recipient and are not included in our shipping charges.

We accept returns within 30 days of delivery for most items in their original condition. Books must be unused and in the same condition as received. Please note that certain items, such as e-books and personalized items, are not eligible for return.

To initiate a return, log into your account and go to your order history. Select the order and items you wish to return and follow the return instructions. If you checked out as a guest, contact our customer service with your order number to initiate the return process.

Once we receive your returned item, we'll inspect it and process your refund within 3-5 business days. The refund will be issued to the original payment method. It may take an additional 5-10 business days for the refund to appear in your account, depending on your financial institution.

To create an account, click on the "Sign Up" or "Register" button in the top right corner of our website. Fill in your details, including your name, email address, and a secure password. You'll receive a confirmation email to verify your account.

To view your order history, log into your account and navigate to "My Account" or "My Orders". Here you'll find a list of all your past orders, including details such as order date, status, items purchased, and shipping information.

If you've forgotten your password, click on the "Login" button and then select "Forgot Password". Enter the email address associated with your account, and we'll send you a link to reset your password. Follow the instructions in the email to create a new password.